Park Information | Wyvernwood | Colchester Essex
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Park Information

Plan Your Day Out

Everything you need to know about visiting Wyvernwood

We ask that our explorers read this page prior to visiting the Enchanted Lost Kingdom so they know what to expect on the day!

These super important visitor guidelines and FAQs were written by our wise wizard Merlin himself to ensure you have the best experience possible…

2026 Opening Dates*

Halloween

24th October to 1st November

Christmas

To be released...

Term Time Weekends

February to October

Diddy Dragon Days

Term time Fridays - April, May, June & July

*CLOSED FOR A PRIVATE EVENT 22ND AUGUST

Zephyr Illustration
Treasure Chest Illustration

Kingdom Pass

Purchase a Kingdom Pass and get access to ALL special events in 2024 including; Easter, May Kingdom Games, Summer of Adventure, Halloween and The Enchanted Midwynter Festival (Christmas).

Plus get 10% off food and beverage, 10% off in the Treasure Trove and many more fantastic benefits.

The Captain, Princess Arabella, Tatiana, Merlin, Gurt, Zephyr, Zeta — everyone in the Kingdom — can’t wait to welcome you.

Pre-book tickets online

To get the best price pre-book tickets online prior to visiting Wyvernwood.

Prepare your tickets

Please ensure you have access to your QR code prior to visiting Wyvernwood.

Last admission 14:00*

Access is not permitted to the park after 14:00 unless stated otherwise. We currently close at 16:00.

Check our social media

Make sure you check our Instagram, Facebook and Twitter prior to visiting for up to date information.

Wear suitable clothing

Please ensure you are wearing clothes suitable for adventures including running, jumping and climbing.

Have fun

We can’t wait for you to step through the Magic Portal and into the Enchanted Lost Kingdom…

FAQs

Booking

What is your cancellation policy?

Our tickets are non-refundable and non-transferable.

However, we know situations arise from time to time that require flexibility; therefore we are happy to move a booking to an alternative date (in some instances time slot) for an admin fee of £10.00 per booking.

Please email us via [email protected] to request the change and allow us 72 hours to process the change.

All we ask is that you inform us at least 24 hours before your planned visit.

Ticket amendments are processed between the hours of 09:00 – 17:00, Monday to Friday.

Any requests made outside of this time frame will be processed within 72 hours from the next working day.

Your new booking must be at least 3 days after your original booking date and within 3 months. 

Further information can be found here.

What does admission include? 

Car parking and entry to Wyvernwood during opening hours.

No vehicles can be left in the car park overnight.

What age is Wyvernwood suitable for?

We are aimed at 2–12-year olds but we are a fun day out for all the family.

What are the entry prices?

You can view our ticket prices here.

If my tickets don’t arrive what should I do? 

All tickets will arrive via the email address given at the time of booking.

If you have not received your tickets email us via [email protected].

Do you offer gift vouchers?

Yes, you can purchase gift vouchers by click the ‘book now’ button or find out more here

Can I just turn up and buy a ticket? 

For the best prices tickets must be booked ahead and can be booked via our website here.

You can also purchase a ticket on the gate.

Do assistants get a reduced rate of entry?

Any guest with a disability will be required to purchase the relevant admission ticket to enter the park. Wyvernwood will then admit one assistant for a reduced fee of £5.00 charge when verification of disability is shown.

Please have one the below available when you arrive at the park.

Forms of Verification:

• Blue Badge
• PIP Letter
• Current Disability Living Allowance Letter

On the Day

What happens if the weather is bad?

Wyvernwood may offer a FREE return visit to those negatively affected by the weather; however, this is not guaranteed and is at our discretion.

Rain must be persistent for at least 2 hours non-stop, and guests must have visited the park for Wyvernwood to consider offering a FREE return visit.

The FREE return visit will be on a day of Wyvernwood’s choosing.

Wyvernwood is an outdoor adventure park with covered areas for rainy days, we encourage guests to dress appropriately to avoid the weather affecting their visit.

What is your policy on photography?

You are welcome to take pictures for personal use. Images may not be used for any commercial purpose without specific, prior permission from Wyvernwood.

Can I bring a picnic?

Yes, you are more than welcome to bring a picnic into Wyvernwood.We have a designated picnic and grass areas for you to sit and enjoy your lunch.

We also offer some great refreshment options at the park so why not relax and let us do the hard work for you. You can find out more here.

Can I bring a pushchair or buggy into Wyvernwood?

Yes of course, however please be aware our Wellbeing Woods, MaizeMaze and Dragon Trail have a natural terrain. 

Are your experiences suitable for those in a wheelchair? 

Every effort has been made to allow reasonable access to the park; however, as we have an abundance of natural terrain, it means we have restricted access in some areas. 

Do all visitors need to be accompanied by an adult? 

All visitors under the ages of 18 need to have an accompanying adult.

Can we bring Alcohol into the park?

We are not licensed to allow alcohol in the park so please wait until you get home.

Is there a dress code? 

Wear sensible shoes and suitable clothing for running, climbing and lots of outdoor fun come rain or shine.

What time should I arrive? 

Our car park opens at 09:45 and you can gain admission to Wyvernwood from 10:00. Last admission will be 14:00 for our Halloween event.

Can I bring a mobility scooter to Wyvernwood? 

You are welcome to use your own mobility scooter at your own risk but please be aware our Dragon Trail, Maize Maze and Wellbeing Woods all have a natural terrain so may not be suitable.

Are you allowed to smoke or vape during your visit? 

As a family friendly attraction Wyvernwood promotes a no-smoking policy. We kindly ask visitors to refrain from both smoking and vaping once in the park.

Do you have lost property department?

We keep all lost property items for approximately 3-4 weeks. Once this time is up, any unclaimed items are given to charity organisations. If you have an enquiry on something you have lost during a visit to Wyvernwood, please email [email protected].uk and a member of the team will get back to you within 48 hours.

Do you accept cash? 

We are a cashless park, all transactions in the Treasure Trove and Explorers Quarters will need to be made via electronic methods.

Do you have WiFi

Yes, there is FREE WiFi available in the Explorers Quarters.

Are pets welcome?

Unfortunately, pets are not allowed at Wyvernwood for the safety of our guests although assistance dogs are allowed.

Can I leave my pet in my car? 

You are not allowed to leave your pet in the car unless accompanied by a responsible adult. This applies at any time of year and any weather conditions.Anyone found with a pet in their car will be asked to leave.

Do you have CCTV?

Please be aware that Wyvernwood is protected by 24 hour C.C.T.V surveillance cameras and video recording.

Do you ever close the park?

Wyvernwood reserves the right to close any or all parts of the park as necessary.

Activities and character appearances can be temporarily withdrawn without notice due to sickness, inclement weather, power failure or for any other reasons.

Refunds cannot be offered under these circumstances.

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